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    Team Member, Channel Solutions at United Bank for Africa Plc (UBA)

    • Full Time
    • Nigeria
    • Applications have closed

    United Bank for Africa Plc (UBA)

    United Bank for Africa Plc (UBA) is one of Africa’s leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria UBA has grown to become a pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.

    We are recruiting to fill the position below:

    Job Title: Team Member, Channel Solutions

    Location: Lagos, Nigeria
    Employment Type: Full-time
    Job Functions: Marketing, Product Management, Sales
    Seniority Level: Associate

    Job Description
    Interested in joining the UBA Tribe? We are currently sourcing individuals with at least 2 years experience in Banking. Our ideal candidates should also demonstrate;

    • Basic banking operations, policies and procedures
    • Knowledge of Product Deployment Processes including regulatory requirements
    • Good Digital Banking and Payments product knowledge
    • Wide knowledge of Market Practices and Transaction Banking dynamics across the geographies under coverage
    • Good understanding of emerging Financial technology trends and use cases
    • Deep understanding of the Technology Stack that drives Channels Business.

    Job Objective(s):
    Develop and expand the transaction banking business for United Bank for Africa. Increase revenue from a broad client base of UBA Nigeria and ROA by delivering a suite of Channel products and services. These include:

    • Internet Banking
    • Instant Bills
    • Trade Portal
    • POS

    Duties & Responsibilities

    • Channel roll out across Nigeria and ROA markets.
    • Drive prioritization of new development / client specific asks.
    • Drive and monitor Channel performance by tracking Channel P&L, electronic conversion/ penetration, utilisation and cross sell
    • Actively promote strategic ERP integration (SAP, Oracle & SWIFTnet) to drive client stickiness
    • Drive and Monitor channel utilization (e-ratio), penetration and reduce dormancy for the respective markets
    • Identify opportunities to develop channel functionality of value add to clients – including requirement gathering, business case creation, prioritization, execution & commercialization
    • Manage channel releases and commercialization via reviewing of functional specification, support and participation in testing and conduct training
    • Joint responsibility with Sales for developing, improving and leveraging senior client contacts within key local accounts with a primary focus on Transaction Banking products with a view to expand cross-sell
    • Understand the needs of customers and prospects, and implement structures and solutions to meet these needs
    • Work with operations to improve overall service standards and to ensure that quality of service to customers remains superior to competition

    Educational Qualification

    • First Degree in any relevant course of study with a minimum qualification of Second Class Lower.
    • MBA or relevant Master’s Degree will be an added advantage.

    Desired Skills:

    • Interpersonal Skills
    • Negotiation skills
    • Customer service orientation
    • Strategic thinking
    • Communication skills(written and oral)
    • Cost management

    Behavioral Expectations:

    • High degree of professional ethics, integrity and responsibility
    • Highly organised, proactive, ability to work independently and take ownership of tasks assigned
    • Team player with ability to work under pressure and ability to work with a wide variety of people and maintain excellent business relationship
    • High sense of confidentiality and discreteness.

    Application Closing Date
    6th July, 2021.

    How to Apply
    Interested and qualified candidates should send their updated CV to: careers@ubagroup.com using the Job Title as the subject of the email.