Customer Service Representative / Call Centre Agent at a Financial Institution – Tribest Corporate Support Limited

    0
    • Full Time
    • Lagos
    • Applications have closed

    Tribest Corporate Support Limited

    Tribest Corporate Support Limited – Our client, a Financial Institution is currently recruiting to fill the position below:

    Job Title: Customer Service Representative / Call Centre Agent

    Location: Victoria Island, Lagos
    Employment Type: Full-time

    Job Responsibilities

    • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
    • Responding promptly to customer inquiries.
    • Communicating with customers through various channels.
    • Providing feedback on the efficiency of the customer service process.
    • Knowing our products inside and out so that you can answer questions.
    • Processing orders, forms, applications, and requests.
    • Keeping records of customer interactions, transactions, comments, and complaints.
    • Ensure customer satisfaction and provide professional customer support.

    Requirements

    • OND / NCE / B.Sc in any field.
    • Must not be more than 27 years old.
    • Good knowledge of MS Office especially Excel and Word.
    • Exceptional time management, communication, and customer service skills.
    • High level of accountability, efficiency, and accuracy.
    • Strong communication and interpersonal skills.

    Salary

    • Very Attractive + Hmo + Pension

    Application Closing Date
    31st  August, 2021.

    How to Apply
    Interested and qualified candidates should:
    Click here to apply online